Refunds And Returns Policy

requiresWe reserve the right to update and revise this Reprint, retunrs and refunds Policy without prior notice to reflect changes in our policies, services and/or in response to our customers’ feedback. When we do make changes to this Policy we will revise the “last updated” date at the top of this Policy. Please make sure that you review it frequently as any time you place an order with quikpromotions.com the current Refunds and returns Policy will apply.

Reprint

Due to the nature of this business, quikpromotions.com will not be responsible for under-runs or spoilage up to 3% on jobs of 100 shirts per design, and up to 10% on jobs of less than 100 pieces. (Spoilage must be more than 12 shirts per design for a reprint). Please keep this in mind when ordering. We work hard to get you what you have ordered. We will refund you the cost of any items shorted from your order but will not process a reprint for less than 10% of your order (or 10 shirts minimum).

Refunds/Returns

quikpromotions.com will not, at any time, be responsible for any lost profits on items shorted from your order. (IE: In case you paid $8.00 per shirt to get the shirt embroidered, but you sell them for $25.00, quikpromotions.com is only responsible for the $8.00 you would have paid us for the shirt).

quikpromotions.com is not responsible for manufacturer defects such as color inconsistencies, stitching errors, mislabeled garments, loose/inconsistent stitching, and/or clothes defects (holes in clothes, ripped seams, etc.). We try our hardest to inspect the garments as we print them, but we cannot guarantee each cloth. We are not the manufacturers of these clothes, so we cannot ensure their construction.

It is important to know that some manufacturers over-dye their garments. This is the process of re-dying a garment after it’s initial manufacturing period and is done for many reasons as color correction, clearing out of colors that didn’t sell (purple shirts aren’t selling so the manufacturer dyes them black to sell them as black shirts), etc. That is why quikromo.com cannot 100% guarantee exact color consistency on coloring with discharge printing or discharge based services (Premium Standard). This is most evident on white ink prints (showing a slight off white tinge), but can sometimes be seen with other colors. If you are concerned about the possibility of over-dying on a garment you are interested in or would like more information or alternate print methods, please contact us. We are glad to provide you with the information required that may help you avoid this issue.

Any order printed differently than the mock-up approved will be certainly reprinted of the defective product. All claims must be submitted within 72 hours of date of delivery. Please email southcharlotte.nc@fyllypromoted.com to submit your claim. If quikpromotions.com we will gladly accept responsibility for the issues and will reprint the shirts printed in error that exceed the spoilage rate in case we are responsible for any errors in your order.

If you believe your print job is defective or does not meet your requirements, please contact quikpromotions.com at southcharlotte.nc@fullypromoted.com within 72 hours of receiving your order. If you do not contact us within this time period, we will assume your work was satisfactory upon receipt and will be under no obligation to provide a refund or reprint. Once you have contacted us, we will have five (7) business days to determine if a reprint or refund is appropriate, or to let you know that more information is needed to process your inquiry. If we request additional information to verify a query and it is not provided within a reasonable time, we will not be required to provide a refund or reprint. If we determine that a product is defective or has not met our obligations, one of the following two resolutions will be offered: We will reprint the print job with rush production. We will refund the original order price for damaged garments. We reserve the right to request samples of any merchandise allegedly defective before any of the above resolutions are agreed.

Once the approved solution is agreed, unless we agree otherwise, you must return the entire original print order to us, before a refund will be provided. Customers may drop off their original print order at the address provided by our Customer Service representative, within 15 calendar days of the solution approval date. If you do not return it within this time frame, you agree that the problem has been resolved in another way and no reprint or refund will be given. A refund or reprint will only be possible after an approved solution has been authorized and, unless we agree otherwise, provided we have returned and received the entire original print order.

The forgoing is quikpromotions.com’s sole responsibility with respect to a defective order. To the maximum extent permitted by law, quikpromotions.com is not responsible for any indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the order.

The following are some guidelines and examples of issues that do not constitute grounds for a refund, or a return or reprint of a product:

Product that has experienced a color shift during the conversion to CMYK format, for example as a result of having been submitted by the customer in RGB or PMS Pantone colors.
Errors that are contained in the uploaded customer file, e.g., misspelling, graphics, bleeds, grammar, damaged fonts, punctuation, wrong cuts, incorrect or missing folds, die lines, crop marks, transparency, overprint, and finished product size. quikpromotions.com does not do any changes on customer files.
Product that experiences print or images that are fuzzy, pixilated or otherwise distorted as a result of the customer providing artwork that is not at a minimum of 300 DPI at 1:1 ratio (or 100%) and/or in CMYK mode.
Products that do not exactly match color or ink density. quikpromotions.com does not color match or match customer specified ink density.
An inability to print or write on the product, unless the product description states otherwise. A typical UV coated product cannot be printed or written upon. Matte finished products may or may not accept printing or writing. We recommend that you order a sample from us and test it using the printer you will use before placing a final order. quikpromotions.com is not responsible for an inability to print or write on a Product, unless the product specifically states that it is suitable for this purpose.
Orders that are duplicated as a result of customer error.
Orders that are canceled after the order has entered into production (or any process thereafter).
Orders that contain dated materials that arrive after the relevant date or with insufficient time to use the material as intended. It is a customer’s responsibility to allow sufficient time when placing an order for time sensitive materials.
A customer’s violation of any of the terms and conditions governing the use of quikpromotions.com’s website and/or ordering of product.
Viruses, worms, trojan horses and other forms of harmful or malicious code that are not detected or removed using quikpromo’s standard virus/malicious code detection procedures.
Loss, corruption of, or damage to your personal information, Customer Content, order history or related information that is stored by quikpromotions.com 10Minutetee.com.
Our failure to notify you of any delay, loss or damage in connection with your printed products or shipment or any inaccuracy in such notice.
The release of an order by the shipper without obtaining a signature.
An order that is refused at time of delivery or undeliverable orders. (We will reship the product at the customer’s expense if requested).
The product is lost, delayed or returned to quikpromotions.com due to an error made by the customer in submitting the proper shipping address. (For product that is later found or that is returned to us we will reship the package with a corrected address and charge an additional shipping fee for the shipment).
Product that is delayed in production and/or shipping as a result of the customer providing inaccurate information.
Product that incurs a higher shipping charge as a result of the customer providing inaccurate information.
Product that is delayed in production and/or shipping as a result of shipping company delays, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, international customs issues, and any other circumstances that are beyond our direct control

Refunds And Returns Policy

Reprint

Refunds/Returns

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